Effective Date: July 30, 2026

Swan Enterprises Inc., doing business as Stillwater Landscape ("Stillwater Landscape," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

When you contact us by phone, text message, email, our website, or through our AI receptionist, we may collect:

• Name

• Phone number

• Email address

• Property address

• Service request details

• Photos or documents you voluntarily provide

• Appointment information

• Communications with our staff or AI receptionist

We may also collect technical information related to your interactions with us, including call recordings or transcripts, call duration, and basic device or browser information when applicable.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests

• Schedule consultations, estimates, and appointments

• Create and maintain customer records

• Provide landscaping, irrigation, snow removal, and related services

• Send appointment reminders, service updates, and customer communications

• Improve our customer service and AI receptionist

• Meet legal, regulatory, and business obligations

AI Receptionist

Stillwater Landscape utilizes an AI-powered receptionist to answer calls, collect customer information, assist with scheduling, and provide general information about our services.

Calls may be recorded and/or transcribed for quality assurance, training, documentation, and service improvement.

If our AI receptionist cannot fully assist with your request, the information you provide may be shared with a member of our team for follow-up.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including providers of:

• Customer management and scheduling software (such as Jobber)

• Telephone and messaging services

• Payment processing

• Cloud storage and data hosting

• AI receptionist technology

• Information technology and business support services

These providers are only permitted to use your information as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, property, customers, or employees.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may contact us to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where permitted by law

• Opt out of promotional communications

Certain information may be retained as required by applicable law or legitimate business purposes.

Children's Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13 years of age.

Third-Party Websites

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

Contact Information

Swan Enterprises Inc. dba Stillwater Landscape

Email: shawn@swlmt.com

Phone: (406) 253-0465

Website: https://www.swlmt.com

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the information above.